Privacy Policy
Joyful Warrior Princess is committed to protecting your privacy and handling your personal information with care. This policy outlines how your information is collected, used, and stored.
1. Information We Collect
We may collect personal information such as:
- Name
- Email address
- Phone number
- Booking information
- Notes provided during sessions
- Website enquiry details
This information is collected directly from you when you contact us, submit a form, or book an appointment.
2. How Your Information Is Used
Your information is used to:
- Provide counselling services
- Respond to enquiries
- Send appointment confirmations and updates
- Maintain client records
- Improve our website and services
Your details are never sold, rented, or shared with third parties for marketing.
3. Confidentiality & Storage
Client notes and personal information are stored securely and accessed only by the counsellor. Information is kept in accordance with Australian privacy legislation and professional standards.
4. Disclosure of Information
Your information will not be shared unless:
- You provide written consent
- There is a serious and immediate risk of harm
- Required by law
- A court or legal authority requests it
5. Online Data & Cookies
Our website may use cookies or analytics tools to understand website traffic and improve user experience. You may disable cookies through your browser settings if preferred.
6. Third-Party Services
If you use third-party platforms (e.g., Zoom), their privacy policies also apply. We recommend reviewing their terms for clarity on how they handle data.
7. Accessing or Updating Your Information
You may request access to your personal information or ask for corrections at any time by contacting us directly.
8. Changes to This Policy
This Privacy Policy may be updated periodically. Continued use of the website indicates your acceptance of any changes.